Last Updated: 01 February 2024
Miss Majesty Returns and Exchanges Policy:
For a seamless returns experience, please adhere to these guidelines:
- 30 Days Window: Initiate returns within 30 days of purchase.
- Pristine Condition: Items must be unworn, unused, with tags intact.
- Packaging Matters: Return items in the original packaging, maintaining its pristine state.
- Contact Us: Reach out with your details; we’ll provide the return address. Share the reason for return.
- Postage: Customers are responsible for paying for return postage.
Important notes:
- Non-returnable Items: Items not meeting the guidelines above will be declined.
- Return Postage for Incorrect Choices: Customers handle return postage for product exchanges due to incorrect choices. Please include a pre-paid satchel bag with your return order.
Special Cases:
- Incorrect Items: We are very sorry! Notify us immediately at info@missmajesty.com.au for a quick resolution.
- Faulty Products: Report faults within 7 days via email. Opt for a refund or exchange based on confirmation.
Refunds:
Refunds are issued as per our Returns and Exchanges guidelines. Your satisfaction is paramount in the Miss Majesty experience!